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The Straits Times (Singapore)
17 August 2003
Chasing the pink dollar $
Some mainstream businesses here are pitching their
products and services at gays, whom they see as trendsetters
with high spending power
By Li Xueying
A GOOD-LOOKING man throws his head back, his well-toned
body streamlined clearly in a condominium pool.
The advertisement's tagline: City living has never
been so tempting.
The target audience? Women, of course - but men, too.
The strategy by property consultancy Hamptons International
subtly markets an upmarket Tanjong Pagar condo, The
Arris, to gays in Singapore.
It paid off. Only seven of the 63 one- and two-bedroom
units have not been taken, said the company.
Most buyers are 'young, successful cosmopolitan singles
or couples', said Hamptons managing director Michael
Ng, who estimates that 20 to 30 per cent are gay.
'It was a daring move based on a hunch. We wanted to
target the affluent modern crowd - and gays form a substantial
segment.'
Hamptons is one of a handful of mainstream businesses
here quietly cashing in on the so-called Pink Dollar,
which has enticed marketeers in the United States and
Britain since the early 1990s.
Just as advertisers have targeted single women with
cash to burn as a desirable market, gay men and women
are now also seen as a lucrative market.
A snapshot: They have a higher disposable income as
they usually have no children, and are trend-setters
who appreciate the good life.
The Pink Dollar got its hue from the pink triangle
that Nazis forced gays in concentration camps to wear.
It was to identify and shame them, but it has since
been embraced as a symbol of gay pride.
Retail analysts and market research companies said
they know of no study on the value of the Pink Dollar
here, but research in the US estimates gay spending
power totalled US$340 billion (S$598 billion) in 1999.
The only estimates available in Singapore come from
a 2001 survey commissioned by the gay Internet portal
Fridae.com, which polled 700 visitors to the website.
According to this poll, 43 per cent hold professional
and executive or managerial positions and over half
earn more than $45,000 a year.
Dr Stuart Koe, co-founder of Fridae, which organised
the National Day gay bash Nation.03 last weekend, admitted
that results may be skewed by the white-collar profile
of Internet surfers.
But he claimed: 'Gays generally are more well-educated,
have a higher disposable income, and they tend to spend
more because they like to spoil themselves.'
Companies buying the spiel include mainstream names
such as Subaru, Asia-Pacific Breweries (Anchor Beer),
Dolce & Gabbana Parfum, Qantas, Smirnoff, Pan Pacific
Hotel and Hotel 1929.
They sponsored Nation.03 this year. Last year, the
only sponsors were Qantas and Anchor. And back in 2001,
there were none.
Other names advertising on Fridae's website include
L'Oreal, The Link, Emporio Armani, Yeo Hiap Seng (Pepsi
and Evian), Golden Village and Diners Club.
Carmaker Subaru, long known as a gay-friendly brand
in the US, is distributed here by MotorImage Enterprises.
Its marketing manager, Mr Francis Tan, said: 'Gays are
a very attractive market as they are probably more brand
loyal if the brand makes the effort to connect with
them.
'In that sense, it is a business-driven decision.
But it is a moral decision too as we see it as showing
that we do not discriminate against gays and lesbians.'
D&G Parfum spends about $60,000 - 30 per cent of its
annual marketing budget - funding gay-friendly events.
Brand executive Audrey Lee said: 'Gays appreciate the
finer things in life, and thus fit into our desired
image.
'They now form about 20 per cent of our customers,
and we're hoping to boost this to 50 per cent.'
Broth in Duxton Hill, named the best new restaurant
this year by Wine & Dine magazine, was also upfront
about its motives.
Chef-owner Steven Hansen, who estimates that 15 to
30 per cent of its customers are gay, said: 'We build
powerful connections with gay guests by showing that
we care about them.' '
Being served by open-minded staff in a romantic setting,
being able to hold hands over the dinner table without
stares or frowns from others, keep them coming back.'
But most of the businesses interviewed admitted being
concerned that their courtship of the Pink Dollar may
alienate the conservative mainstream.
Anchor Beer tested the waters gingerly last year by
contributing its products to the Nation.03 party.
'It paid off by helping us elevate our brand as a trend-setting
one,' said assistant brand manager Samantha Chan. This
year, the company came up with cash.
Many other companies known as gay-friendly declined
to be interviewed, saying it was an 'inconvenient and
sensitive' topic.
Clients of the advertising and marketing company Publicis
Worldwide began to show interest in the gay market three
years ago, said its Asia-Pacific chairman, Mr Guillaume
Levy Lambert.
He cautions against pigeon-holing: 'Younger gays and
older lesbians are not part of the same group. There
are also blue-collared gays. They have different attributes,
and you have to target accordingly.'
Whether targeted marketing will pay off is no certainty.
'I won't buy something just because the brand is gay-friendly,'
said army regular Andrian Liao, 23.
But for now, companies that backed Nation.03, underwriting
20 per cent of its $100,000 cost, should be pleased
with the publicity they got in return.
About 5,000 people showed up, twice as many as last
year, and more than three times the 1,500 at the 2001
party.
Spotted there too were officers from the Singapore
Tourism Board (STB), which regularly polls tourists
and analyses their spending.
STB would say only that they were 'looking at ways
to make the nightlife in Singapore more vibrant, and
was there to understand the needs of visitors'. Sydney's
Mardi Gras, an annual gay parade, it should be noted,
is said to bring in A$40 million (S$46 million).
Dr Koe thinks that as many as three in 10 at Nation.03
were visitors - from Hong Kong, Taiwan, Japan, Australia,
the US and Britain - ready to party and splurge.
Among them was Mr Michael Fisher, 33, an assistant
boutique manager in Sydney, who said he spent $5,000
here over six days.
'It's my first time in Asia and I wanted to come here
because I've heard so much about the party. I came armed
with my gold MasterCard, a single boy's best friend!'
FROM ABROAD

Enjoying his trip, Mr Fisher says he will be back.
AUSTRALIAN Michael Fisher, 33, came to Singapore just
to attend the Nation.03 party. The assistant manager
of the Prada boutique in Sydney earns $4,200 a month.
This is what he spent during his six-day stay here:
Air ticket: $800 for return flight on Qantas
Accommodation: $1,200 for five nights at Sheraton Towers,
with breakfast and drinks
Taxis: $100
Shopping: $1,200
Drinks: $1,200
Food: $600
Ticket to Nation.03 party: $55
Clubbing: $40 for entrance to Centro and ChinaBlack
Gym: $35 for day pass to California Fitness
Total: $5,230 - or, excluding airfare, $738 a day
'I've been texting my friends at home about what a
ball I'm having here, and telling them that they must
come next year! It's quite pricey, but I want to spoil
myself a little. I had nothing but a good time here.
And yup, I'll definitely be back next year.'
NOT YOUR AVERAGE TOURIST
According to the Singapore Tourism Board, the average
tourist last year stayed 3.1 days here, and spent $233
(excluding airfare) a day. Mr Fisher stayed twice as
long, and spent three times as much.
AT HOME

The couple's designer flat in River Valley.
MR KULA Singham, 39, who works in the finance industry,
lives with his partner of four years, a student writer
in his late 20s. He makes more than $15,000 a month,
spends about $10,000 and saves the rest. This is what
he spends a month:
Housing: $1,800 in instalments for their walk-up apartment
in River Valley, bought for $465,000 in 2001. They also
own a studio apartment in the same area, bought for
$770,000 in 1999. The $2,000 monthly rent pays for the
mortgage.
Utilities: $150 Insurance premiums: $400
Maid: $950, including maid levy. The couple pay a premium
wage to their experienced Indian maid.
Food expenses: $1,000. The couple usually eat out.
Fine dining: $500
Gym: $100, at California Fitness.
Books: $800, at Borders and Kinokuniya.
Art: $800, mostly photographs and paintings from gay-friendly
galleries Utterly Art and Art Seasons.
Plays and concerts: $100
Relationship counselling: $240
Clubbing: $200, usually at Water Bar, Centro and Taboo.
Clothes: $800, from Hugo Boss, Project Shop and Zara.
Work shirts are tailor-made, as Mr Kula prefers French
cuffs.
Charity: $300 Allowances: $2,500 to three godchildren
aged five, four and two.
Travel: $1,000. The couple spend about $12,000 a year
on holidays. They spent $2,000 on their last one, a
three-day stay at a luxury resort, The Datai, on Langkawi.
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